1. Shipping Methods:
   - We offer various shipping methods to cater to your needs, including local and international delivery options.
   - Our standard shipping methods include local courier service, Hong Kong Post, and international courier services.

2. Shipping Fees:
   - Shipping fees are calculated based on the weight, dimensions, and destination of the package.
   - The shipping fee will be clearly displayed during the checkout process, allowing you to review the total cost before making a purchase.

3. Processing and Handling Time:
   - We strive to process and fulfill orders promptly.
   - After successful order placement, please allow 1-3 business days for order processing and handling before shipment.

4. Delivery Time:
   - Delivery times may vary depending on the shipping method selected and the destination.
   - For local deliveries in Hong Kong, you can expect to receive your package within 1-3 business days.
   - International delivery times may range from 5-15 business days, depending on the destination and any customs clearance procedures.

5. Tracking:
   - We provide tracking information for all shipped orders.
   - Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your package.

6. Customs and Import Duties:
   - For international shipments, please note that customs and import duties may apply.
   - Any additional charges or fees imposed by customs authorities are the responsibility of the customer.

7. Shipping Restrictions:
   - Certain products may have specific shipping restrictions due to legal, regulatory, or safety reasons.
   - It is the customer's responsibility to ensure compliance with any applicable restrictions or regulations.

8. Address Accuracy:
   - Please ensure that the shipping address provided during checkout is accurate and complete.
   - We are not responsible for any delays or delivery issues resulting from incorrect or incomplete address information.

9. Lost or Damaged Shipments:
   - In the event of a lost or damaged shipment, please contact our customer support team as soon as possible.
   - We will work with the shipping carrier to resolve the issue and provide appropriate compensation or replacement, as applicable.

10. Returns and Exchanges:
    - For information on our returns and exchanges policy, please refer to our dedicated page or contact our customer support team for assistance.